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Pontus Wärnestål

Featured Book

Designing AI-Powered Services

Designing AI-Powered Services

The book demystifies AI, emphasizing its role in UX design and offers 54 practical guidelines for creating impactful AI-powered services.

2022

Pontus Wärnestål

Pontus Wärnestål

Stories

Pontus Wärnestål

Co-Evolution of Scientific Text in the Age of Human-AI Collaboration

As human-AI collaborations continue to evolve, the way we create, consume, and interpret texts is poised for significant transformation…

6 min readJun 14, 2023

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$A photographic rendering of a young houseplant against a neutral background, seen through a refractive glass grid and overlaid with an single neuron from a neural network diagram.$

$A photographic rendering of a young houseplant against a neutral background, seen through a refractive glass grid and overlaid with an single neuron from a neural network diagram.$

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Pontus Wärnestål

Unlocking the Future of AI: A Creative Framework for AI-Powered Services

Unlocking the potential of AI for service innovation can feel overwhelming. But what if you had a clear framework to guide you? In this…

11 min readJun 3, 2023

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The image presents a 3x3 matrix, differentiating types of AI use-cases. Rows represent the main categories of AI use-cases, labeled as ‘Data-driven Prediction to Help Humans Make Better Decisions’, ‘Efficient and More Precision in Specific Workflows’, and ‘Unique Novel User Experiences That Would Not Be Possible Without AI’. Columns define AI capabilities, marked as ‘1. Prediction’, ‘2. Adaptivity & Personalization’, and ‘3. Agency/Teaming’.

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Pontus Wärnestål

AI will not take any jobs

One of the effects of having a PhD in Computational Linguistics is that I have spent quite some time dissecting language, as well as AI…

4 min readMay 23, 2023

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AI will not take any jobs

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Pontus Wärnestål

Manifest

I strongly believe in self-reliance and starting local in addressing climate change. Each one of us has a role to play and it starts with…

2 min readJan 14, 2023

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Manifest

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Pontus Wärnestål
in
UX Collective

Three superpowers of humanity-centered design and AI

Designing the future.

7 min readJan 10, 2023

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An person is illustrated in a warm, cartoon-like style in green. They are looking up thoughtfully from the bottom left at a large hazard symbol in the middle of the image. The Hazard symbol is a bright orange square tilted 45 degrees, with a black and white illustration of an exclamation mark in the middle where the exclamation mark shape is made up of tiny 1s and 0s like binary code. To the right-hand side of the image a small character made of lines and circles.

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Pontus Wärnestål

The AI Arms Race: Using AI to avoid AI-detection tools

The use of artificial intelligence (AI) to detect AI-generated content has gained increasing attention in recent years as the capabilities…

3 min readJan 3, 2023

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The AI Arms Race: Using AI to avoid AI-detection tools

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Pontus Wärnestål

Using human-centered AI to address climate change and biodiversity loss: the potential and the…

As the world continues to grapple with the impacts of climate change and biodiversity loss, it is clear that we need to take action to…

5 min readDec 10, 2022

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Using human-centered AI to address climate change and biodiversity loss: the potential and the…

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Pontus Wärnestål

AI, Sustainability, and Design — A Call to Action

The 2022 Sustainability Development Progress Report is not fun reading. The report is summarized in seven alarming key messages. All of…

3 min readDec 4, 2022

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AI, Sustainability, and Design — A Call to Action

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Pontus Wärnestål
in
Age of Awareness

Evolving Design Practice — A two-week intensive course on service design, AI, and reflective…

Pontus Wärnestål, Associate Professor at Halmstad University, Adjunct Professor at Woxsen University

6 min readNov 22, 2022

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Evolving Design Practice — A two-week intensive course on service design, AI, and reflective…

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Pontus Wärnestål
in
UX Collective

How to design AI-powered services — lessons from the emergency room

This article describes how human-centered design approaches can help bridge the gap between what AI can do and what is valuable. Using…

11 min readJan 6, 2022

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A diagram of a process showing a five-step design process for AI-powered services. 1. Insight-driven research on value, 2. Understanding behavior and experience, 3. Designing what AI can do and enable, 4. Design for continuous data collection in order to, 5. Increase the service’s value.

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Pontus Wärnestål

Pontus Wärnestål

Book Author

Head of Design and Innovation at eghed. Deputy Professor (PhD) at Halmstad University (Sweden). Father of two. I ride my bike to work.

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